Frequently Asked Questions
Everything you need to know about our authentic Arkansas quartz crystals.
Where are your quartz crystals sourced?
All of our crystal points are ethically mined directly from the Ouachita Mountains in Arkansas, known globally for producing some of the world's highest quality and most vibrant quartz.
How do you ensure crystals aren't damaged during shipping?
We use professional-grade protective wrapping, including double-boxing for fragile clusters and high-density foam for individual points, to ensure your specimen arrives in pristine condition.
Are your crystals treated or enhanced?
No, we specialize in 100% natural, earth-mined quartz. Our points are cleaned of iron oxide using organic acids but are never irradiated, dyed, or synthetically coated.
What is your return policy for unique specimens?
We offer a 30-day satisfaction guarantee. If your crystal does not resonate with your space, you can return it in its original condition for a full refund, minus shipping costs.
Do you offer bulk or wholesale pricing for interior designers?
Yes, we provide volume discounts for home stagers, interior designers, and retail partners. Please contact our support team with your business credentials to receive a wholesale quote.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the United States generally takes 3-5 business days via USPS or UPS.